Cancellations/Refunds

Registration Changes

Changes to your initial registration may be made online on or before November 6. You may add or delete IJCAHPO course selections by logging into your account at www.jcahpo.org/ACE.

Registration Transfers

  • Transfer of Virtual Broadcast 3-Day Program registrations are acceptable on or before November 2, for a fee of $40 USD per person. All transfer requests must be received in writing to registrations@jcahpo.org. Transfers of Virtual On-Demand Program registrations are not allowed. 
  • No refunds resulting from a transfer will be issued. This includes transfers from non-certified to certified/military/veteran and certified to military/veteran.
  • If applicable, additional fees will be due at the time of transfer.

Cancellations and Refunds

  • Virtual Broadcast Registrations: If your registration is cancelled on or before October 15, the amount will be refunded less a processing fee of $50 USD. All cancellations/refund requests must be received in writing to registrations@jcahpo.org. No refunds will be issued after October 15.
  • On-Demand Registrations: No refunds will be issued for On-Demand registrations. 
  • If you become certified prior to the program, and initially paid the non-certified registration fee, you may request an appropriate refund on or before October 15. No refunds will be offered for changes after October 15.
  • No refunds will be issued for cancellation of Certification Exam Prep Course registrations, however IJCAHPO will transfer this course fee to a future Exam Prep Course. Attendee is responsible for any increase in price. All transfer requests must be received in writing to registrations@jcahpo.org.  
 
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