Nights of the Roundtable
Roundtable Sessions deliver real value by providing both an engaging experience and a learning opportunity for Allied Ophthalmic Personnel (AOP). The goal of the Roundtable Sessions is to open dialogue that discusses implementable ideas giving attendees tangible solutions. 

Each Roundtable Session will be conducted live via Zoom. Roundtable Sessions will be facilitated by expert ophthalmic professionals who will give a brief overview of their experiences and then open for an interactive discussion. The 5 Roundtable Sessions are: 

NEW! COVID-19: Shared Lessons and Tips Learned During the Pandemic Roundtable Session  

Monday, November 9, 6:30 pm-8:00 Central
Tamiesha Frempong, MD, New York, NY  
Jack Sardo, MBA, COA, Great Neck, NY
Razak Shinaba, New York, NY  

Description: The COVID-19 global pandemic is touching all sectors and every person! As a specialty healthcare provider, the eye care team is no exception. This session will present strategies and real-time solutions for Allied Ophthalmic Personnel (AOP) to use in their jobs and to help keep their patients and themselves safe and healthy. 
Credits: 1.5 A IJCAHPO

NEW! Dealing with Difficult Patients Roundtable Session

Tuesday, November 10, 6:30 pm-8:00 pm Central
Victoria Addis, MD, Philadelphia, PA
Anthony Johnson, MD, Tifton, GA
Bansari Mehta, MHA, Oklahoma, OK
Keli O’Connor, COMT, ABOC, Wilmington, DE

Description: This session will cover situations where Allied Ophthalmic Personnel (AOP) encounter patients who are upset, scared or just plain difficult. Tips and tricks will be shared with ways to handle different situations in making these difficult situations manageable, allowing you to do your job and diffuse difficult situations. 
Credits: 1.5 A IJCAHPO

NEW! Leading your Practice to Success with Your Eye Care Team Roundtable Session

Wednesday, November 11, 7:30 pm-9:00 pm Central
Neil Choplin, MD, San Diego, CA
Natalie Loyacano, COMT, ROUB, OSA, OCSR
Christine McDonald, COA, ROUB, OSC, COE, Fenton, MO
James Tsai, MD, MBA, New York, NY

Description: Recruiting and retaining qualified technical staff is a challenge for practices. There is an increased need for technical staff in today’s demanding clinical environment to efficiently assist the ophthalmologist in providing quality patient care. Successful approaches to recruitment, retention and the benefits of employing a well-qualified staff will be explored. Techniques, tips and strategies to increase productivity with the right team will be shared!
Financial interest disclosed
Credits: 1.5 A IJCAHPO

Ophthalmic Study Coordinator Roundtable Session

Thursday, November 12, 6:30 pm-8:00 pm Central
Diana Hatsis, RN, BSN, COT, Portland, OR 
Munira Hussain, MS, COA, CCRP, Ann Arbor, MI 
Cheryl Kiesel, COA, ROUB, Fort Myers, FL 

Prerequisite: Participation in ophthalmic research as a study coordinator.
Description: This session will include panel and group discussions about common misconceptions and concerns of the clinical study coordinator. Share the do’s, don’ts and tips related to the effective management of clinical trials at your site with other study coordinators, directors and assistants. Improve the overall safety for your subjects and ensure the quality of the data while following study timelines without becoming stressed and overburdened.
Financial interest disclosed
Credits: 1.5 A IJCAHPO

NEW! The Ophthalmic Master Trainer’s Toolkit Roundtable Session

Monday, November 16, 6:30 pm-8:00 pm Central
Karl Golnik, MD, MEd, Cincinnati, OH
Christine McDonald, COA, ROUB, OSC, COE, Fenton, MO
Craig Simms, BSc, COMT, ROUB, CDOS, Kingston, ON, Canada

Description: This session will discuss techniques to maximize your training skills. The focus will be on skills you can use to maximize training new employees or for cross-training experienced technicians on new skills. This session will include giving feedback, how to demonstrate skills to learners, how to assess learner skill development, how to supervise and how to improve clinic efficiency allowing for more time to train. 
Credits: 1.5 A IJCAHPO
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